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Remote Maintenance

Smarter Support. Lower Costs. Greater Uptime.

Keep your charging stations running seamlessly with proactive issue detection and intelligent self-repair capabilities. No more waiting for on-site technicians—your network can bounce back in minutes. Access deep diagnostics through detailed logs and scale operations while staying efficient.

Command and Maintain Your Network from Anywhere

Remote Management

Effortlessly oversee your entire network—start or stop charging sessions, release cables, configure smart charging schedules, and deploy firmware upgrades to unlock new capabilities on the fly.

Remote Maintenance

Stay one step ahead with continuous fault monitoring and auto-healing systems that keep chargers running 24/7—no technician required. Dive into system logs for quick resolutions and maintain high performance as your network grows.

Technician monitoring network on a tablet

How It Works

1. Connect & Expand

Connect any OCPP-compatible chargers and expand your network without risking stability or performance.

2. Monitor in Real-Time

Get a live overview of your entire infrastructure. Monitor activity, track performance, and gain actionable insights.

3. Resolve & Upgrade Remotely

Detect faults, upgrade firmware, and roll out new features across your entire network—all from a single dashboard.

Flawless Operations Powered by Intelligent Automation

Let our EV management software handle the heavy lifting—issues are resolved before they become problems.

Auto-Fault Recovery

Self-healing algorithms tackle the most common issues automatically.

Live Status Monitoring

View the live state of your network and get actionable insights into any issues.

Mass Firmware Updates

Keep every charger current. Push feature and security updates at scale.

Virtual Dynamic Load Control

Manage power distribution and set smart charging priorities remotely.

FAQs

Remote Maintenance Questions

Yes, our EV charging platform features an integrated real-time notification system. You'll receive instant alerts whenever a charger encounters an issue, and you can access detailed diagnostics and resolve most problems remotely.

With the JuiceUp platform, you gain full remote access to your charging infrastructure. This includes starting or stopping charging sessions, modifying charger availability, setting custom charging profiles, and unlocking connectors—all from one centralized dashboard.

Absolutely. The JuiceUp platform supports remote firmware updates for your charging stations, ensuring they stay current with the latest features and improvements. This keeps your network reliable and ready for future innovations.